OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
57 ratings and 29 comments received in the last 90 days.
11 June 2022
Hannah was really helpful, kept me updated; and despite issues with getting parts, the car came sooner than expected.
06 June 2022
Tim Charlesworth was very helpful
06 June 2022
I was listened to and kept updated during the process.
06 June 2022
They were helpful throughout and their response to a problem was truly first class.
26 May 2022
Absolutely perfect
24 May 2022
I have been buying my cars from the same dealership since 2005 and I'm still very happy with the professionalism and friendliness of the staff.
23 May 2022
Ben and his colleagues were the epitome of professionalism.
18 May 2022
The car arrived just before when it was scheduled
15 May 2022
Very professional service
14 June 2022
I was greeted by a friendly receptionist as I entered the building. Staff were endeavouring to assist customers as quickly as possible. The service remained within the exact time scale quoted. I was given help to operate my sat nav as requested.
10 June 2022
Fast efficient mot
07 June 2022
Stephen was very friendly and helped me out with all my queries and even helped out when I threw my coffee everywhere!
02 June 2022
The reception staff were friendly and helpful, the MOT and small service were completed perfectly and I drove away in a nicely valeted car.
28 May 2022
Again, never a problem.
22 May 2022
Booked in promptly and done on time delivered as promised. Excellent service by service booking. Steve was excellent and most efficient and helpful.
07 May 2022
Staff were helpful and friendly
05 May 2022
Staff were very nice and friendly.
02 May 2022
Not only was the job done really quickly, whilst I waited, I was charged only for parts, not labour( I believe it was a relatively small job) but the car was also washed and vacuumed and I was able to get to my next appointment on time 2 hours later.
24 April 2022
Steve Brand is really helpful, informative and friendly.
12 June 2022
Everything went ever so smoothly.